Good behaviour

We are members of the three key trade bodies setting out best practice in estate agency and property management.

As a member of ARLA (The Association of Residential Letting Agents) and NAEA (The National Association of Estate Agents) we are governed by their codes of practice which sets far higher standards than the bare requirements of the law. The code demands professionally qualified staff, regular training and independent financial auditing.

We are a member of The Property Ombudsman for Lettings (TPO) scheme. Members follow the Code of Practice for Letting Agents, and any disputes can be referred to the ombudsman for binding resolution.Similarly we are a member of The Property Ombudsman for Sales scheme, registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme.

 

What if estate agents
were different?

Where they actually
worked the way you
needed them to?

With better
skills

Where you had a whole
team working for you

Careful valuers.

Strong administrators.

Astute negotiators.

Few individuals have all these skills
- so we build teams who do.

With better insight

Where staff are rewarded
for thinking harder

Looking deeper into our customer's needs.

Sharing ideas with fellow colleagues.

Rewarded for seeking the best deal, not just the quickest.

Where you can always speak to someone who knew what was going on.

With fairer fees

Where you're not charged a percentage of the property value (it doesn't relate to anything)

Where there's a simple table of flat fees - you only pay for the services you want.

It's fairer, clearer, and better value.

Whether you're buying, selling, letting or renting

We're better focused on your interests

With the team skills to match, better informed and fairer in our fees.

We think this
is what estate
agents are for.
It's what we do.

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